28 days → 10.5.
Co-led a company-wide fulfillment initiative with the CEO, cutting the work-order pipeline from 28 to 10.5 days. Built AI and operational tools for a workforce of 800+ associates.
I wondered if ChatGPT ads could get me directly in front of the people I'd want to work with. I bought the ad instead of waiting for an introduction. If that's how you found me, the experiment worked.
If you're the middleman, this is awkward.
I'm Brian. I build products, lead teams, and work where software meets the messy realities of running a business.
I've led product at a startup, built platforms inside major retailers, and worked across AI, marketplaces, and operations. The common thread: making the product, the business, and the people using it work together.
Understand the actual workflow and economics before prescribing a solution.
Deploy it where it changes a decision or removes work, with humans and controls in the loop.
Build the team. Make the tradeoffs. Measure what changed after launch.
A few things I've helped make happen.
Co-led a company-wide fulfillment initiative with the CEO, cutting the work-order pipeline from 28 to 10.5 days. Built AI and operational tools for a workforce of 800+ associates.
Head of Product and executive-team member. Led enterprise discovery and sales alongside product; shipped AI procurement workflows that reduced manual data entry by 80%+.
Started a platform product group, led 3 PMs and 25+ engineers, and launched Gap's first developer portal with 100+ APIs onboarded in under six months.
Helped launch Kroger's public commerce APIs, taking partner integration from a 6–18 month process to minutes. Built commercial API and shoppable-media products.
Book 30 minutes. I'll walk you through the ChatGPT ad experiment, then we can talk about what you're building.
And no, you don't have to hire me back. Back is my last name.